Thanks again both. I've now got GM working on both machines.
The problem appears to have been related to the gm.ini it seems the entries for GoldDir and CommonDir were incorrect and hence causing the login failure.
However there's still an issue in that sync between remote and server is not operating as expected. The operation appears to complete normally when viewed in process monitor but the database on the server is not updated, i.e. the data on the server is still at the same state it was in when the failure happened in September. Since then all the usage has been on the remote so all the up to date info is on that.
The issue seems to be with the databases and sync.
Using SSMS
the databases on the SERVER are
GoldMine
JackWinton
temp JackWinton.
and their aliases are the same
the databases on the REMOTE are
GoldMine
GoldMine2
JACKWINTON
and their aliases are the same
Each GM install is able to connect to all of its databases
The databases I need to sync are JackWinton on the SERVER. File code is JACKWINTON
JACKWINTON on the REMOTE, File code is MIKESITXJW
I'm confused as to the sync settings to make this happen. Should the File codes be the same? At the moment the one button sync profile says to send and receive contact set JACKWINTON.
The GM Admin guide says about defining contact set profiles
"Type the three-letter File Code. This is a unique code used to identify a database among multiple databases when GoldMine synchronizes. NOTE: The File Code is required for synchronization"
I can't see how you can synchronise the two databases if they don't have the same file code (i.e. they're NOT unique)
Lastly is the Contact Set name synonymous with the file code?