Serial number appearing on web interface
Hi, I am currently implementing Problem into our LANDesk Service Desk environment. The problem that I have is on the web interface for a Problem call, if you had a note for example, all you see is...
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Re: Dynamic window error in Web Access
That all looks ok. I believe the calculated field needs to be on the window.Other than that it looks ok. If that is still not working. Log it as a support call with your support provider.Calvin
View ArticleRe: Dynamic window error in Web Access
I have the fields and calculation on window so will log a call, thanks for your help with getting me to this point
View ArticleRe: Serial number appearing on web interface
I think it might be the default query for problem notes is not set in object designer Open Object DesignerExpand Problem ManagementClick on NoteIn the right hand Properties Pane find default query and...
View ArticleColor Schemes to implement globally across all accounts.
I have created new color scheme for Self Service desk and Webdesk as per out organisation branding in Admin account.Now i have to implement same across all accounts globally, please suggest how to do.
View ArticleRe: Side by Side Migration from 9.5 to 9.6 - Failed to connect to database
Hi, can you try to do a telnet from your core to the database on port 1433? 1433 should be the default port if you work on the SQL with only one instance. Did you get a prompt?Alternativly you could...
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Reply e-mail in Reporting couldnt be filled
Hello, I have problem with schedule task (reports). I want to set reply email but each time when I save it and open it back I will get empty this field. Could you help me? Version of LD is latest...
View ArticleRe: Sending Email Attachments
Hi Jamie - sorry I know this post is over a year old - could you give me a pointer as to how you managed to get the below working? Cheers,Steve Jamie Cannon wrote: Does this work for you? Do you have...
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Is there a scan duration setting in the Telnet CE client?
would you know if Wavelink TE Client has a laser option to set it to presentation mode or continuous beam?
View ArticleRe: Too many shortcut groups in web desk
Hi Stu You say that there have been no reports logged for 18 months so no fix planned, I don't know about anyone else, but If I check the forums and problem lists and if I see something is already...
View ArticleRe: iOS Enrollment profile cannot be found
Problem solved as LANDesk license team has not updated our license
View ArticleRe: Color Schemes to implement globally across all accounts.
This would be a global change. Log into webdesk as SA and choose System Preferences. Update your color scheme in there and it should take across the board
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Re: Input String was not in a correct format when updating definitions
VAMINER.DETAILS has the following: 09/17/2014 21:30:33 ERROR 9412:LoadingPatchSources : Sql statement Select DISTINCT pp.PatchProduct_Idn, pp.PROD_ID, pp.Name, pp.Vendor, pp.Version, pp.Revision,...
View ArticleRe: Problem with inventory mapped drive
The issue is that HKCU is only available to the scanner if it is launched by the logged in user. If it is run by LANDESK itself then it runs as localsystem which does not have those keys. If you need...
View ArticleMany Business Processes (1000's attributes) against Single Lifecycle with...
I am just starting out on the road of creating Service Requests to handle many different business processes in self service on service desk 7.7.1. LANDesk created a generic service request process...
View ArticleRe: Color Schemes to implement globally across all accounts.
Hey Jamie, “Note that any users who have already had a personal setting configured will continue to use this setting until it is cleared.” How to clear the personal setting because for some users the...
View ArticlePossible to use AD credentials within Test to Live?
Hi, Does someone know if I can use AD credentials to run Test to Live instead of a db user? I tried it already but it wasn't possible in my VM. ThanksMarcello
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