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Re: LDSD "Incidents Creation Time Synch Issue"
Check the timezone of the person logging the incident in LDSD in the administration component.
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Softmon Error: Windows cannot find....
We have a few workstations displaying an error after a forced reboot. See Attached picture: Has anyone seen this?Any suggestions?
View ArticleRe: Is it possible to change the look of the Service Catalog?
Thanks Stu, I was sure that is not configurable, but someone asked me the question.
View ArticleRe: Not sure where my import is getting its information
As I have thought about this, I am going to un-install LDMS and then re-install it. One of the issues that goes with this is that when I pick the collection of fields for mapping, I see problems with...
View ArticleRe: Dynamic window error in Web Access
Hi Whites01, The calculation above does not hide the field when you open the window. The logic is not correct.. I've added an updated version below: HideCM = trueMandatoryCM = falseif...
View ArticleProcedure for archiving a package
Hello. We are thinking about doing a thorough clean-up of our CORE server to get rid of stuff that are no longer in use or outdated. I've via SQL identified which packages we have that are currently...
View ArticleVT220 SCREEN PANNING WITH PHISICAL KEY
It's possibile to use the "sceen panning" function with a phisical key on an FALCON X3 in VT200 emulation ? The customer need sometimes to see the right part of the screen pressing a key. Tnx
View ArticleRe: Remote devices are not reporting to the Core.
Hi there,This can be due to the fact that the inventory scan need the client certificate to be present on the managed device. I assume you followed the instructions about how to automate this process....
View ArticleIs there a limit to the number of Incidents you can attach to a Problem?
Hi Folks As above we've got a Problem that currently has nearly 400 Incidents attached to it and this is increasing. My thoughts would have been log an MI and attach it to the Problem but it's an...
View ArticleRe: Is there a limit to the number of Incidents you can attach to a Problem?
Hi Helen, No, technically there isn't as it is just a joining table in the database, however, you may well be right about the load time which will depend on how you are showing the related incidents on...
View ArticleRe: Is there a limit to the number of Incidents you can attach to a Problem?
Thanks Andy. We're about 15 Changes in too! The whole thing is a bit of a nightmare. Off the top of my head it's collection based, and this is working in console not WebDesk. Must get the guy to try...
View ArticleRe: Is there a limit to the number of Incidents you can attach to a Problem?
Ah,,, Ok, won't say anymore about that then! Yes, see what the performance is like with a filter based tab rather than the normal collection... and in WD as well.
View ArticleRe: Dynamic window error in Web Access
Hi Calvin The NULL condtions are very complicated to understand, I cannot see how it would ever match both null and value to display as would expect them to conflict.Using the example on tutorial,...
View ArticleRe: Escalations based on assignments don't expire when the incident is resolved
Yes, you are right. I have solved this by creating an empty assignment just before resolution which stopt the current assignment sla. Annoying solution because when you reopen or unsresolve I need the...
View ArticleRe: Dynamic window error in Web Access
It's no problem to put them in the same statement: if Change._CMChangeType !=null and Change._CMChangeType._Type1 == 'Standard' :It would check the first condition to see if the value is not null. If...
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Re: Dynamic window error in Web Access
Oh sorry that makes complete sense now, didn't realise that ! was NOTOk I readded the code I had tried before and still no success.I have closed the browser, IIS reset on app and web server and the...
View ArticleUnable to add Bare Metal Servers on Remote Consoles LDMS96
Can someone please tell me if this is a bug or is it by design? We can see the SCN file get created under the \\coreserver\ldlogon directory but the bare metal server never gets committed to the...
View ArticleRe: Running VBS script within a batch file not working properly in Landesk
A couple of things to check on: Where is the vbs being referenced in relation to the batch file? Is it on a share or are you downloading it? If downloading where does it get put and does the batch...
View ArticleRe: Provide Input Validation when usign Generic Data Fields
I am working on my first form which itself is using dynamic windows.The window has approx. 13 sections each in its own groupbox. 4 sections will be common to all windows e.g. user and creation...
View ArticleRe: Side by Side Migration from 9.5 to 9.6 - Failed to connect to database
You have restored the database so probably the owner of the DB is incorrect.
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