Re: 9.5 consoles show different agent status; why?
I thought I was unified on that setting but it turns out that my remote consoles were using DNS and my core console was not. I've now got all DNS check boxes cleared. I'll see what happens.
View ArticleRe: Pre-licensed Wavelink Terminal Emulation for Motorola LS2180
Hello Piotr, I think you mean the Motorola MC2180 ? As this is a low price unit and Motorola has decided to not bundle a Wavelink Emulation License with the unit, there is no prelicensed Wavelink...
View ArticleWavelink MSP Support Files
Hello, Is anyone using the "Emulation Telnet MSP Support files for Motorola (Symbol)" ? And yes in what configuration ? (Devices, MSP Version, Wavelink Version,...)Download here:...
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ASE Installer can't install databases
While I tried to install Avalanche SE, get this error messasge: What went wrong during the installation? Thanks in advance,David
View ArticleRe: Installing exe with patch and compliance
As Jay stated, if you know the command line switch for a silent install (test it out using a command prompt first as they differ based on product), you just did as he did. We do it all the time, as...
View ArticleRe: Locking Error
Don't open the same incident twice at the same time. Sorry, could not resist. In reality, it doesn't come up very often. What are the odds that two people are adding something to the same incident at...
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Re: Locking Error
Hah, i figured that was the case Ill monitor how often it happens and go from there. Do you know what the kind of % hit to performance your looking at ?
View ArticleRe: One computer consistently "failed to download all additional files for a...
Are the packages on a \\UNC Share or using HTTP? If UNC, perhaps the computer account does not have access to the share?
View ArticleRe: Locking Error
We originally had it on and then turned it off and I saw no difference. But then we have a cluster of SQL servers so when I am the only one of or all 100+ users are on, response times are the same....
View ArticleRe: How to notify the related change's assignee when a child change is done?
If you have it set to "propogate to children" it should send the notification out to those parties per the workflow.
View ArticleWill Standarize/Map Data create columns?
I'm using LDMS 9.5 w/ Data Analytics 9.5 and am wanting to centralize the location of device attributes as shown in Inventory. For example, the display/monitor details are stored in...
View ArticleRe: Will Standarize/Map Data create columns?
I believe you will. I think the way it works is you create the attributes you require in the location you desire that information to be help then during your import map to that location. I'm no...
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Re: How to notify the related change's assignee when a child change is done?
@Jaimie... I thought that propagation was one-way? (parent-to-child) @Chris... I had managed this a different way for Tasks associated with a Request or Incident, by including a reminder in the Task...
View ArticleRe: Using a barcode scanner for inventory
If you're using Data Analytics and you haven't upraded to LDDA 9.5, I would recommend checking out the link on installing LDDA 9.5. This applies whether you're on LDMS 9.5 SP1 or just LDMS 9.5 ......
View ArticleRe: Push 32 bit console in template
I created a batch file package to install LDMS which I added to one of our templates, but I wrote it like this: @ echo on"\\my server\software\landesk\remote console files\install\setup.exe" /s...
View ArticleCondition Calculation for If there is an attachment
Hi I need help to create a condition in request to see if there is an attachment. I tried this but then it seems Request.Attachments is never null even though I don't have any attachments. Any ideas?...
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Executive Report Pack - Monitored Tasks
Does any one have any information on how to use this feature? I could not find any further information on it here or in the 9.5 guide. I have my smtp server specified, and my desired task enabled, but...
View ArticleRe: Saving an incomplete form with mandatory fields in LDSD 7.5 SP1
Sorry about the delay in responding, I was out for two weeks. The calculation method appears to be the only way. Carl, thanks for suggesting the move out of Open Status, it is what I am going to use....
View ArticleOld incident deletion
I have been doing a lot of test/demo tickets lately and I wanted to know if there is a way to delete them from the incident database? If there is how?
View ArticleRe: Upgrade to Landesk Service 7.6
I understand the product management team in EMEA are preparing a formal answer to this thorny subject to be issued quite soon.
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