Device group changes
Is there any way to record dates and times when a computer is moved from one device group to another ? We have several device groups set up, with associated tasks (production, testing etc) If a...
View ArticleRUN command history in Remote Control Console
Anybody knows where does the RC RUN command combo box stores the history for all the executed commands in remote control sessions? I would like to add some predefined lists of commands for each remote...
View ArticleRe: Device group changes
Starting in LDMS 9.5 version there you can find some auditing tools that might help you find the information you refers to.
View ArticleRe: Query Designer - Trying to create a report to show the last update/action
Hi Brian I have tried what you said but I get an error as shown below: Below is a screen shot of the actions of a test incident where the last action has been chased call Cheers
View ArticleRe: Query Designer - Trying to create a report to show the last update/action
Hi This is a windowless action that does the increment on the incident Regards Glenn
View ArticleRe: Attachments from one collection to another
I get exactly the same in 7.5. I'm trying to copy an attachment attribute from the incident object to a collection on the same object. I think this only works when copying from one collection to another.
View ArticleRe: Using a barcode scanner for inventory
Hi Waldy It may be LDMS as I am use to SCCM 2007, Landesk 9.5 with inventory scanning is something we are experimenting with.
View ArticleConfigure the automatic daily calculations in SLM 9.5?
Is there a way to configure the starting time of the automatic daily SLM calculations? It seems like when we first implemented 9.5 the SLM recalc time was closer to 1:00AM, which was not an issue, but...
View ArticleRe: 2 of 7 users unable to see online devices
Hi MrGadget, Unfortunaly I have already tried your suggestions, I even tried to fix it by removing the user from the local LANDesk group and re-adding tham. One of the 2 users is working again now, no...
View ArticleRe: Service Tags not Merging
Thank you! Were you trying to use this to merge multiple device entries with the same service tags?
View ArticleRe: calculations blank in email notifications starting with 7.6.1
If you don't have it already, encapsulate your calculation(s) with a try/except structure, and have the "except" return any exception Message. If your calc is suddenly returning an error of some sort...
View ArticleRe: Provisioning Template - CTOS does not copy whole ldprovision folder or...
Do you mean that just by creating a new sysprep image the problem will be solved? I have similar problem where the CTOS doesn't put the ldprovision folder into C drive. So after windows setup nothing...
View ArticleWe are getting MS Onenote popups every thime we user RPC after upgrade to 9.5...
Has anyone had a similar issue or is this just coinsidence? After upgrading to MAnagement suite 9.5 SP1 our users now get a popup from MS Onenote and Qute pdf writer as they are made available as...
View ArticleRe: calculations blank in email notifications starting with 7.6.1
I figured it out, but now I am confused. If I do an after read calculation, the dependencies pane is just not there. I don't remember it being that way before. I had to change the calculations to a...
View ArticleRe: How do I set Computer.Barcode to active?
This rule is a calculate rule. So you would go into Data Translation Services, go to the Calculate Data node, All Rules and right click on Computer.Barcode. Then you would select Set Active. It will...
View ArticleRe: Provisioning Template - CTOS does not copy whole ldprovision folder or...
We found that CTOS was very inconsistent when copying or running the template after Windows 7 comes up the first time. What we did was take a copy of ldprovisioning folder injected it in WinPE and a VB...
View ArticleRe: Service Tags not Merging
I was. I have been trying anything I could find lol. Nothing seems to be helping.
View ArticleClicking on Service ITEM (and not on 'request service' will bring up...
When I go to Service Catalog items - and viewing them on the 'display report' view - there is an option which it seems to be switched on and I wish this can be shown how to switch off.As an end user,...
View ArticleRe: Using a barcode scanner for inventory
A sync package would be scheduled to run on a regular basis (one an hour?) and grab the info about what changed from the LANDesk Database. Select * from Computer where BarcodeConfiguration =...
View ArticleRe: How to edit / change email alerts (text and subjects)
I need to know the avalanche version and the specific alert/s that you want changed? Thanks, Nick
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