Calculation to change ordered list giving error - The method or operation is...
I'm trying to set up a calculation in our change management system so that if a Standard impact is selected, it then always defaults the Urgency to Routine after creation. The calculation is: import...
View ArticleRe: Calculation to change ordered list giving error - The method or operation...
Is Change Urgency and ordered list? It needs to be for this to work to work (and good afternoon IPA!). The value that you pop on the end is also the ordinal of the list so 1 for the first item in the...
View ArticleLDMS password relationship
Hi All, Our client would like to know the relationship of the password between OS, Database and LANDesk core server. e.g. is service account used? how? and when? They would like to know the impact of...
View ArticleHow to setup some analysts to view the system in simplified Chinese
Can ayone point me in the right direction, I have been asked to setup 2 of our servicedesk analysts with simplified Chinese, so they view all windows in their own language. I can't see how\where to do...
View ArticleRe: Cannot change the policy applied to a mobile device.
I've already set the Agent to be administrator of the device.The inventory seems to be a full one. It shows the last app I've installed and many details about CPU, memory, network and so on. Is this...
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LDGatewayAssistant
General:Subject/Problem/Symptoms:How to automate Windows agent communication for inventory scans, vulscans, and policy-based tasks through the CSA/gateway without the use of...
View ArticleRe: Calculating a grand total on a request form
Thanks for the dig out Stu. Tweeked the calculation and changed the "0" to "0.0", working now. import Systemstatic def GetAttributeValue(Request): TotalA = 0.0 TotalB = 0.0 TotalC =...
View ArticleRe: Calculation for isParent not returning a value...
I established that there ism't anything wrong with the calculation, it was just that I needed to change it to an "After Read" rather than "Before Save" Is now working great, except for the fact that...
View ArticleRe: isParent? & isChild attribute
Have done this using calculation fileds, one to count the parents/children and another boolean for when the count on each is more than 1 (Child Count, Parent Count, isParent? & isChild? all being...
View ArticleCalculations working but trace displays errors - should I be concerned?
While troubleshooting another calculation issue, I switched on tracing via the log file: http://community.landesk.com/support/docs/DOC-26173 Have since resolved the initial issue but noticed that a...
View ArticleQueries on number of Adobe Acrobat X Standard Installed
Hello, I tried to create a query on number of Adobe Acrobat X Standard installed since 01/01/2013 and couldn't get the accurate number count or my query is not working correctly. Can anyone please...
View ArticleRe: LDMS 9.5 Console installation instructions?
Hi I'll pass your feedback on to see what the plans are for this. In the meantime, I've made Best Known Methods for installing LDMS 9.5 and LANDesk Management Suite / Security Suite 9.5 Landing Page...
View ArticleRe: Need to disable Windows 7 Restart or Postpone message
I had some issues with this too. I'm still in the testing process, but I think the setting you need is acutally a User policy setting. I think you need to change User Configuration\Admin...
View ArticleLandesk and Citrix Netscalers
Hello, I am hoping you guys may be able to help or shed some light on this. We have recently migrated our landesk to a new datacetre and increased the number of WebAccess and Frameworks...
View ArticleDatabase cleardown - v7.5
I have been told that there are some magic scripts around that will clear down the dummy data in our Service Desk database in readiness for go live I am currently a 7.5 user but plan to upgarde to SP1...
View ArticleRe: Active Task Count
Generally you'd have to create a calculation with a dependency on the task collection plus maybe the task status. As a task is added/updated the calculation can look through and count up how many are...
View ArticleRe: Database cleardown - v7.5
http://community.landesk.com/support/docs/DOC-22483 They often need a bit of fiddling with to remove collections for actions you have created.
View ArticleOffice 2010 Deployment
Hi there, hopefully someone can help me. I read the guides on the 2010 deployments. After deployment from Landesk, I'm asked to activate the MAK license. Is there a way to make this activate...
View ArticleRe: Landesk and Citrix Netscalers
One of our customers had an issue with the offloading of SSL to these types of devices and from memory they had to turn that off. Some conflict between what LANDesk expected to get as SSL traffic and...
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