Re: How to get information related to PC usage?
Thanks Frank @pahlevi There is an ability to collect stats via LD Power manager but it isn't built to run all of the time and you can only use it for the built-in Power Savings report. So...
View ArticleRe: Query to detect P2P software
It's not really something that can easily be done unless you know exactly what you are looking for. If you know the specific P2P software you want to search for then you can just query against the...
View ArticleRe: Usage of Application available through UNC-Share
LANDESK doesn't return this information, only what is executed locally and exists locally. Part of this is that the inventory scanner doesn't scan network locations so it has nowhere to link usage data...
View ArticleRe: Schedule tasks charts are broken
You won't believe me. I needed to test installing a font that ended up not being on some of our PC's. So I uninstalled Arial Narrow. Turns out the console really depends on this, but doesn't do...
View ArticleInbound Email archive, use the same Mailbox or move to another Mailbox?
HiWe have a problem with LANDesk Service Desk processing of our Mailboxes for Incidents and Requests slowing down. How to optimize the time to create or update a ticket through inbound mailThe...
View ArticleCreating 'New Asset Type' under the 'Computer' folder.
Good morning. I am VERY VERY new to this and have been tasked with making ALM work within our LANDesk application. I noticed when I add a new asset type under the computer folder it creates but it is...
View ArticleRe: Creating 'New Asset Type' under the 'Computer' folder.
A right-click copy/paste seems to work and then rename the new asset. Each newly created asset is a new table in the database. Their is base data but it's not recommended or supported to modify the...
View ArticleRe: best option to upgrade to 9.6
To utilize the existing database you have a few options. First you can do like you said and create a blank database waiting for the devices to report in. The other option is to backup your current...
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Re: Filter "Add Configuration Item" in Change
There is 1 piece I didn't understand that I just couldn't let go until I figured it out. The fact that the Search can be toggled on or off to only look for CI's linked to the User. Well - I found that...
View ArticleRe: Can LANDESK Fuse used without Service Desk and only with LDMS?
SIngleSignOn should be added in an october update. Frank
View ArticleRe: Updating software packages in bundles that are used during OS...
I do the same thing, but in my Adobe Distribution Package I just point to a batch file. The batch file then runs all of the setup.exe files for these packages. That way when I update the Adobe...
View ArticlePlease would anyone direct me where I could find LDAPPL3?
A virus renamed several of our users word and excel files by appending a specific file extension after .docx or .xlsx. Example is "JulyReport.docx.xxxx" or JulyReport.xlsx.xxxx". I read that the first...
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What are the plans for future ServiceDesk management?
I'm wondering if there are any near-future plans to either make the SD Console with a modern look/feel/functionality and more user-friendly, or remove it completely and go to entirely web-based design...
View ArticleRe: Filter "Add Configuration Item" in Change
Thank you so much Terry, The Attribute Filter Selectors is just what I was looking for, have been able to find the CI contains filter which should allow a contains search. Unfortunately at the moment...
View ArticleRe: kb2889859
Hi, You can submit content requests by following the directions here: How to request new content be added to Security and Patch Manager However, the Microsoft article for that patch doesn't have a...
View ArticleRe: Adding "Related Process" to a change - How do I get the column header for...
That is a potential option for the functional requirement (although not what the LANDesk consultant setup). However - the question is still how to get the additional column information in the drop down...
View ArticleRe: Procedure for archiving a package
Thank you for your comment, tanner - good post. I'm talking about moving the package completely out of the console so it doesn't exist there anymore. I'm thinking about developing a quick script with...
View ArticleRe: New Distribution Task Help
Thank you for the replies. Our Core server is at 9.50.3.1 with Service Pack 2. The devices we are trying to send the textbooks to are already distributed to students. Is there a guide that I can refer...
View ArticleRe: New Distribution Task Help
There are a few things here: https://community.landesk.com/support/search.jspa?q=targeted+multicasting&type=documentThese might help you get to grips with it. Mark McGinnMarXtar Ltd/MarXtar...
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